HEAT Software is a leading provider of Hybrid Service Management (SM) and Unified Endpoint Management (UEM) software solutions for organizations of all sizes. HEAT Software is the only company in the world that provides, from a single platform, SM and UEM software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions. HEAT Software customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity.
Author: Ravi Lal
I have worked on several CRM projects and have found that keeping technology simple, makes it most effective. It’s easy to get carried away with bells and whistles but if you want good user adoption then just make it easy to use and tackle your main issues. These products get to the heart of the matter, don’t cost the Earth, can be implemented quickly and will achieve most of what you need straight out of the box. I am passionate about all things Sales & Marketing related so connect with me on Skype (ravilal2005), Whatsapp (+447747599294/+971506449083) or LinkedIn (ravi1a1)