Author: Ravi Mirchandani

An experienced Business Analyst, Project Manager and Trainer, with over 30 years experience in implementing CRM solutions, specifically 45+ applications in the Zoho One ecosystem, Goldmine, HEAT SM, Hubspot, Quotewerks (CPQ), across Sales, Marketing, Support and other customer touch points. Leads a team of Subject Matter Experts, proficient in CRM Workflow Automation, Financial Systems (Zoho Books, QuickBooks, Xero), and Geographic Information Systems (Esri, Satellite Image Processing, Statistical Growth Modelling). Considerable expertise in developing bespoke custom Apps (Zoho Creator, PHP, Deluge coding) and systems integration. Has conducted several migration projects requiring data transfer and synchronisation between SQL and Zoho. Helps SMBs leverage India for Business Process Outsourcing, to lower costs for repetitive, resource intensive tasks, from Data Digitisation, to Research and Back-office Administration work.

Topic Management in Zoho Campaigns

Posted on Ravi MirchandaniPosted in Blogs

There is a big change in Zoho Campaigns (basically a new version!) and even though the migration to the new version is fairly straightforward, there is a significant difference in its functionality. Introducing Topic Management Topic Management is mandatory for all organisations using Zoho Campaigns, and support for the existing system will stop September 20,…

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Constant Contact integration with Zoho CRM

Posted on Ravi MirchandaniPosted in Blogs

We are excited to announce our integration between two well-respected world-class solutions, Zoho CRM and Constant Contact. Quick introductions before we get into the functionality provided. Constant Contact is a purpose-built Campaign Management platform and is very popular for Email Marketing, with the ability to share posts to FaceBook, Instagram, Twitter and LinkedIn. Zoho CRM…

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Managed Resources

Posted on Ravi MirchandaniPosted in Blogs

Do your key employees need to grow arms and legs to help scale the business?Are your productive employees losing the will to work from performing mundane, repetitive tasks?Would you like to improve your employee to revenue ratio? These questions are fundamental to the growth of your business, and we offer a service that will help!…

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