Unified Zoho One 2021

Not many potential Zoho users (and indeed existing users) are aware of Zoho One, which is a bundled package, offering 45+ Apps from a single sign-on, with built-in integrations, at an amazing price point! As a customer, if you are subscribed separately to different Zoho Apps, you may already be paying more than Zoho One,…

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Zoho CRM Activities being split

It is finally happening folks and the much used Activities Module is being phased out and replaced by three separate Modules called Calls, Tasks and Meetings. Why might you ask? There are many feature requests that were not possible within just the one Activities module and I cover some of them below:Mass Delete – All…

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WhatsApp with Zoho CRM

With the WhatsApp integration and the resulting Messages module coming soon to customers from Zoho directly, it is a good time to clarify a few important points, amidst all the excitement and anticipation. This integration is with WhatsApp for Business (not the standard WhatsApp) You can’t port an existing WhatApp for Business number and will…

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